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Shipping policy

shipping policy

Delivery Option

Our delivery options and costs may vary. View what’s currently available at checkout.

Dispatch between 9am-5pm, Monday to Friday

We aim to dispatch your order within 48 hours (excluding weekends) once we’ve accepted it. During Clearance and busier times, it can take longer. Stay tuned for an email as soon as it has left us with tracking details.

 

Free Shipping Policy

For some products we offer free shipping, check out our product description to free shipping offers. Any item that has ‘FREE Shipping’ eligibility messaging on the product detail page is eligible.

You will also receive free delivery within Australia if your order includes at least $400, and Melbourne region if your order includes at least $150 of eligible items. Any item that has ‘FREE Shipping over $150/ $400’ contributes to your free delivery order minimum of at least $150 within Melbourne and $400 within Australia.

Check out our product page or free shipping page about free shipping offers and find out how you can save money.

Note: Space4baby reserves the right to change or discontinue Free Delivery at any time for orders placed after such change is published on space4baby.com.au.

Standard Shipping Policy

Australia In-Stock Item: receive your purchase within 3-10 business days within Australia after your order has been accepted.
Oversea Stock Item: 14-28 business days, for some special products it may take longer than 28 business days.

Note: The estimated delivery time is auto calculated by the system from the last six month of our large amount of data.The estimated delivery time is only for a reference and may differ from the actual delivery time. Please make your judgement according to the actual condition.

Shipping Rates Estimates

Shipping Australia

All prices on our site are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars.

DELIVERY: AFTER DISPATCH 

DESTINATION

DELIVERY TIME(exclude 48 hours dispatch time)

ORDERS OVER
Mel $150/ Aus $400

ORDERS UNDER Mel $150/ Aus $400

 

Australian Metro Areas1- 5 Business days FREE DELIVERY$15 
Australian Regional Areas3 – 5 Business daysFREE DELIVERY$20

Australian Remote Areas

New Zealand


International

5 – 7 Business days 

5 – 12 Business days

14 – 28 Business days

FREE DELIVERY


FREE DELIVERY


FREE DELIVERY

$25


$50


$40

To know your region, please refer to the Australia Post website to find your postcode.

Your order may be fulfilled from different warehouses. 

*Some items, like pre-order, customised are except and please check shipping details under the product pages or contact us directly.

Note: Our shipping costs may vary. View what’s currently available at checkout.

Shipping International

HOW MUCH DOES DELIVERY COST?

International Delivery we charge a flat rate of $40 AUD.

Please note that our shipping does not cover any international customs duties or sales taxes that may be payable upon delivery.

 

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

For International delivery, you should receive your order within 14 – 28 business days.

For any delivery issues, please contact the shipping company with the tracking number provided.

PLEASE NOTE: WE DO NOT DELIVER TO INTERNATIONAL PO BOX ADDRESSES. FOR OUR INTERNATIONAL CUSTOMERS, ALL PRICES ON OUR SITE ARE DISPLAYED IN AUSTRALIAN DOLLARS (AUD), AND WILL BE CHARGED IN AUSTRALIAN DOLLARS. PRICES DO NOT INCLUDE RELEVANT OVERSEAS CUSTOMS DUTIES, FOREIGN TAXES OR OTHER FEES, WHICH MAY BE IMPOSED AND THIS IS THE RESPONSIBILITY OF THE CUSTOMER. PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE FOR FURTHER INFORMATION.

INTERNATIONAL CUSTOMERS: ORDER YOUR GIFTS BEFORE AT LEAST ONE MONTH BEFORE TO GUARANTEE DELIVERY BEFORE CHRISTMAS. 

Please note that during busy sale periods, you may experience a delay in receiving your order, we apologise in advance for any inconvenience. Please contact us if you have any questions about your order.

Taxes and Duties

Duties aren’t applicable for Australian orders under 1000 AUD.

Goods and Services Tax (GST) will be displayed at checkout. The total you pay when placing your order includes all duties and tax owed to Customs. Please note, you won’t be charged any further costs when your delivery arrives. 

Please also be aware that, due to the way we deliver to Australia and for Australian Customs purposes, customers are named as the importer on record. As part of this, THE OUTNET is required to supply the Australian Border Force with a customer’s Customs Client Identifier or “CCID”. If you don’t have a CCID, then Australian Border Force will set one up on your behalf.

According to Australian border Force,

Things you buy over the internet will have the same rules, duties and screening processes applied as any other import.

You need to know that:

  • For goods with a value of AUD1000 or less, there are generally no duties, taxes or charges to pay at the border.
  • However, From 1 July 2018, the Goods and Services Tax (GST) may be collected by overseas vendors of such low value goods when imported from overseas by consumers in Australia. GST will be charged at the point of sale and not at the border.
  • For goods with a value over AUD1000, you will need to fill out an Import Declaration, and pay duties, taxes and charges at the border.
  • You will need to pay duties and taxes on some goods (like tobacco or alcohol) regardless of their value.
  • Certain types of goods are not allowed to be brought into Australia, or else need special permits.

For more details of information please refer to Australian border Force: https://www.abf.gov.au/buying-online/buying-online

Track Your Order

Shipment confirmation and order tracking.
After we have dispatched your order, you’ll receive a shipment confirmation letter with your order tracking number, and you’ll also receive shipping updates. 

Po Box

As we’re unable to ship to freight forwarding addresses or PO Boxes, including Aramex, make sure you select a residential or business address for delivery.

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